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Putting the 'Customer' back into service'

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Testimonials

This is the second time I have had the pleasure of putting pen to paper( or is it now tab to word doc?) about Fairmile Vehicle Options. The father and son team that is Bob and Matt are an absolute pleasure to deal with. They are detailed, attentive and honest and make any car transaction, in the words onf those Merrcats, "Simples". Bob and Matt can support any vehicle sourcing requirement, from company car leasing, as they did with my first car or sourcing a quality second hand motor and… — Martin

Bob has a superb product knowledge and a deep understanding of the industry in which he operates, essential for steering his clients through the minefield which can be the world of motor fleet solutions. Bob has the ability to convey complicated ideas and deal structures in such a way as to provide his customers (especially me), with a clear choice, not just focusing on the headline monthly figures but on the hidden costs over life of a deal which many of his competitors hide from you. He comes… — David

Thank you for all your help Bob, haven't driven it much yet but very impressed so far. Service from you was excellent. All the best. — Stuart

I would like to take this opportunity to thank Bob for the professional and hassle free manner in which he dealt with my request for a new, or relatively new Omega for my business use. He organised the finance and the delivery of the vehicle with such professionalism that, unlike the purchase of vehicles in the past, there was no stress or worry attached to the transaction. I explained the type of vehicle I was looking for and trusted Bob’s judgement completely, agreeing to a vehicle… — Aisha

Just a quick note to thank you for pricing up a lease car for us. Everything was carried out quickly and I was provided with all the information I required. The service provided was exceptional and I would have no hesitation in recommending you to other businesses and individuals. I look forward to working with you on other projects in the future. — Shawn

Bob Wotton Fairmile Vehicle Options has supplied my family and friends with a number of vehicles over the past seven years. Personally, Bob supplied my with a Vauxhall Astra, a Nissan Pathfinder and a Mercedes C220 all at around 2 years old. Dealing with Bob is a pleasure. In all instances where Bob has supplied me with a vehicle he has gone to great lengths to source the vehicle to the specification i required and then personally delivered the vehicle to my home address. All of the… — Philip and Sarah

I told Bob just what I wanted and what extra's I would regard as a bonus but could live without if all other aspects were OK. Within a few days I was offered various vehicles, one was just what I wanted and VW dealer websites confirmed it was good value for a low mileage car only 8 months old. Bob collected the vehicle and then called to say it did not have the rear parking sensors the seller had told him were fitted but he had ordered a set and would let me have the car to enjoy until they… — David

Bob Wotton Fairmile Vehicle Options has supplied my family and friends with a number of vehicles over the past seven years. Personally, Bob supplied my with a Vauxhall Astra, a Nissan Pathfinder and a Mercedes C220 all at around 2 years old. Dealing with Bob is a pleasure. In all instances where Bob has supplied me with a vehicle he has gone to great lengths to source the vehicle to the specification i required and then personally delivered the vehicle to my home address. All of the…

I’ve known Bob since March 2007 and developed an understanding of his business through our relationship in BNI. I’ve seen great results of Bob’s approach to his client’s needs and received the same great service when purchasing a van for my business earlier this year. The type of vehicle that would do the job required was sourced by Bob (in fact I had a choice within my specification based on advice from Bob), serviced and delivered within the time quoted and at the price quoted. The… — Nigel

Fantastic service! I gave the team my car requirements and left them to it- days later I had been offered several cars, one of which I purchased! I’m very pleased with my BMW and I recommend Fairmile Vehicle Options to any one. They saved me hours, if not days of looking for the right one! Thanks again! — Spencer

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